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Is Your Online Experience Your Customer’s Worst Nightmare?

Experience Investigators by 360Connext

JULY 20, 2015

Reviewing customers’ online experience is one of the most common ways we at 360Connext help our clients. It’s part of out trademarked process called Customer Experience Investigation, which covers everything. live support, customer service call centers). There is no case for your 2008 case study.

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Online Experience 2008 Social Media Consulting 235
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How COVID-19 has Driven Digital Retail

Kitewheel

JULY 2, 2020

To thrive, retailers must have a successful online store. The online experience for many brands has already had an impact on customer behavior, but COVID-19 has accelerated the need to build better digital retail experiences. Doing this requires attracting, converting, and engaging both new and existing customers.

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Retail Social Media 2008 Consumers 52
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