Lithium

APRIL 15, 2021

It was not long ago that all of us in the Online Community space struggled with how to calculate Community’s Return on Investment (ROI). Our company had a whitepaper or two (one that we commissioned a 3rd party to construct, and another we built from scratch) that were both long on theory, but short on actual measurement instructions.

2012 52

2012 ROI 2008 Return on Investment 52

Magellan Solutions

FEBRUARY 24, 2022

So it’s up to you to figure out how to measure them. Ideally, the software should be able to work with your customer relationship management (CRM) system. When you compare lead generation companies, you need to think about the price and the total cost of this marketing investment. .

Social Media 40

Social Media B2B B2C Sales 40

Bold360

DECEMBER 1, 2016

He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.

Customer Experience 104

Customer Experience Customers Consulting E-support 104