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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

In 2008, Eliason, as part of the team selected to address the issues, created the Twitter account @ComcastCares and began directly responding to customer complaints. In July 2010, Eliason left Comcast to become the global director of social media at Citi. Kate Nasser. Kate Leggett. Lynn Hunsaker.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

In 2008, Eliason, as part of the team selected to address the issues, created the Twitter account @ComcastCares and began directly responding to customer complaints. In July 2010, Eliason left Comcast to become the global director of social media at Citi. Kate Nasser. Kate Leggett. Lynn Hunsaker.