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‘Tis the season to rev up the customer service

Service Untitled

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. Shoppers will be looking for the best prices, discounts, free shipping, coupons, and blowout sales, however organizations that match the atmosphere with the merchandise will find an increase in buyers and an increase in sales.

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Small Business Saturday – a boon for local retail stores

Service Untitled

A survey done by American Express revealed one-half of the nation’s retail sales come from small locally owned businesses. Retail reward programs no guarantee of customer loyalty Most retail organizations use discounts to entice customers to buy.

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Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

He couldn’t find any sales staff to help, and there was not one specialist available in the electronics department which consisted of televisions, computers, etc. Is customer service commensurate with price in real estate sales? Service Untitled The blog about customer service and the customer service experience.

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Supermarkets: How to Build a Winning Loyalty Program

Currency Alliance

Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app. This broadens the reach of the program. lift in recorded sales.