People-First Culture Keynote: Las Vegas 2019 (Employee Engagement & Company Culture Keynote)
Michel Falcon Experience
MARCH 12, 2019
I do not have enough confidence to stand on the stage and give you guys theory that I haven’t tried, I haven’t tested, and aren’t orange true, so I’m going to introduce you to something called the people first culture, the three piece strategy, some micro customer experiences. It’s customer service.
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