2012 Call Center Communication Customer Service Representative 
Comm100
APRIL 8, 2016
Think about how little changes to your customer service plans (tweaks like proactive customer service, scripts and promotions) can optimize their consumer experience. “Everyone has to be able to work in a call center.” ” — Amazon Web Services re:Invent 2012. Download Free.
Talkdesk
SEPTEMBER 8, 2015
Around these parts, customer service is our number one priority. Talkdesk’s cloud-based call center software enables our customers to serve their customers better. We don’t like to be overly complicated, so here’s the deal: We help you, you help your customers. Put the customer’s needs first. “To
Comm100
SEPTEMBER 7, 2017
Average handle time is of great significance to customer satisfaction. To further reduce first contact resolution, here we offer 12 essential tips for live chat agents to communicating effectively, addressing customer issues efficiently, and representing your brand professionally. Download Free.
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