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Dollar Shave Club Teaches a Valuable Customer Service Lesson

ShepHyken

JANUARY 25, 2017

I have used them as an example of how to create a membership experience , but now I want to focus on their ability to deliver amazing customer service. In 2012, they rolled out a promotional video on YouTube that was hilarious and went viral. Currently there are more than 23 million views!) Follow on Twitter: @Hyken.

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