Remove 2012 Remove Customer Engagement Remove Customer Service Strategies Remove Marketing
article thumbnail

5 Social Media Customer Service and Marketing Secrets from the Pros

Comm100

A great way to show the world you value your customers is to WOW them with unexpected moments of “above and beyond”. This can catch people’s attention in a flood of content, boost your social media marketing efforts, and help you meet your customer service goals all at once. Create polls and pose interesting questions.

article thumbnail

Customer Experience Influencers You Must Follow – Part 2

Customer Guru

She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. with the intent of helping business leaders and organizations in improving their company culture and aligning the employees and their products/services towards the customers’ needs.