2012, Customer Experience Professionals, Customer Focused and Multi-Channel

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.

2020

2020 Customer Experience Magazine Consulting

CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017

Bold360

NOVEMBER 21, 2016

What exactly are the takeaways making the biggest impact on customer experience initiatives as companies look to 2017, and how can CX pros and business leaders move their companies forward in the digital, always-on, always-connected, omni-channel landscape? Meet Our Panel of Customer Experience Pros: Daisy Jing.

2016

2016 2017 Customer Experience Social Media

CXDNA Update

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017

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