2012 Customer Relationships Customer Satisfaction Lifetime Customer 
Kristina Evey
JULY 5, 2018
Back in 2015, customer relationships were ranked =THIRD of top challenges for CEOs, stated by AMA in 2016. 80% of businesses believe they provide “superior” customer service. But only 8% of their customers would describe the service they’ve received in such glowing terms. in 2014, $3.7 In fact, U.S. in 2014, $3.7
Kristina Evey
JULY 5, 2018
Back in 2015, customer relationships were ranked =THIRD of top challenges for CEOs, stated by AMA in 2016. 80% of businesses believe they provide “superior” customer service. But only 8% of their customers would describe the service they’ve received in such glowing terms. in 2014, $3.7 In fact, U.S. in 2014, $3.7
SurveySensum
JULY 14, 2020
Lynn Hunsaker – CXPA Board, Customer Experience Leader, Trainer, Author . Lynn Hunsaker started her career as chair of a 20-country, 6-division task force designing customer satisfaction methodology as a manager in the Strategic Planning department at then-Fortune-250-ranked Sonoco Products. LinkedIn : [link] /.
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