2012 Customer Service Strategies Leadership Loyalty 
Customer Guru
AUGUST 21, 2018
He helps brands achieve improved customer experience, customer loyalty, and branding by his keynote speaker presentations and workshops. She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. Marketing and thought leadership programs.
Service Untitled
NOVEMBER 28, 2012
These practices have not only increased word of mouth and brand loyalty. Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. Have a written service strategy. A: It’s all about empowerment.
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