2012 Guest Experience Innovation Marketing 
Gainsight
NOVEMBER 16, 2022
Founded in 2012 and headquartered in Barcelona, Typeform has earned a reputation for excellence in the European SaaS market and beyond. . They quickly won their spot as the market-leading specialized financial platform in the UK. Experience Maker Award Goes to … ReviewPro . That’s the full experience! .
Smith+co CX
SEPTEMBER 26, 2013
However, a recent feature by the Sunday Times found that despite all the investment in improving services, hotels all too often fail on the customer experience. So why is it that as brands get more sophisticated in their technology and more innovative in their attempts to dazzle us, they fail to deliver a great experience?
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