2013 Customer Relationships Lifetime Customer Roadmap 
SmartKarrot
JANUARY 5, 2021
The trust and following of over 27,000 members in the Customer Success Community on LinkedIn is just the tip of the iceberg for Mikael. He is the Executive Director at The Customer Success Association and as the Director/Analyst of Mikael Blaisdell & Associates Inc. , Irit Eizips. Curtis Bingham. Donna Weber.
SurveySensum
JULY 14, 2020
She is also the Founder & President of Megan Germann Insights & Consulting, helping organizations uncover insights, creating a roadmap for success. . Emilia D’Anzica – Customer Success Evangelist, Author, Speaker, Customer Success Influencer. Lead CX Analytics and Insights Manager at CenturyLink.
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