Storyminers
JANUARY 24, 2017
This article appeared first January 10, 2017 at SharpenCX.com. Customer experience expert Mike Wittenstein sheds light on enhanced customer expectations, AI innovation, and more. How do you expect customer expectations to change in 2017? 2017 won’t be a year of “one thing changes one time.”
Storyminers
JANUARY 24, 2017
This article appeared first January 10, 2017 at SharpenCX.com. Customer experience expert Mike Wittenstein sheds light on enhanced customer expectations, AI innovation, and more. How do you expect customer expectations to change in 2017? 2017 won’t be a year of “one thing changes one time.”
Storyminers
JULY 7, 2020
How do you expect customer expectations to change in 2017? Customers will expect most of their vendors to serve them as well as their favorite vendors do. Prefer the customized recommendations you get from Nordstrom? The more adaptive companies will excel at keeping pace with their customers’ changing needs.
Expert insights. Personalized for you.
53 
Let's personalize your content