2017 Customer Care Customer Change Innovation 
Storyminers
JANUARY 24, 2017
This article appeared first January 10, 2017 at SharpenCX.com. Customer experience expert Mike Wittenstein sheds light on enhanced customer expectations, AI innovation, and more. How do you expect customer expectations to change in 2017? 2017 won’t be a year of “one thing changes one time.”
Storyminers
JANUARY 24, 2017
This article appeared first January 10, 2017 at SharpenCX.com. Customer experience expert Mike Wittenstein sheds light on enhanced customer expectations, AI innovation, and more. How do you expect customer expectations to change in 2017? 2017 won’t be a year of “one thing changes one time.”
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