Remove 2017 Remove Multi-Channel Remove Omnichannel Remove Virtual Agent
article thumbnail

Spitch and Creative Virtual Partner to Bring Speech Recognition and Conversational AI Together

CSM Magazine

The integration of Spitch’s voice technologies and Creative Virtual’s V-Person natural language chatbots and virtual agents brings an industry-leading voicebot offering to the market. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.

article thumbnail

Spitch AG and Creative Virtual Bring Speech Recognition and Conversational AI Together

CSM Magazine

The integration of Spitch’s voice technologies and Creative Virtual’s V-Person natural language chatbots and virtual agents brings an industry-leading voicebot offering to the market. The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.

article thumbnail

Customer Service in the Digital Age

CSM Magazine

As retail automation technology takes quantum leaps forward (see Figure 3), companies that provide value-driven information across multiple touchpoints will differentiate themselves from those who employ single channel or siloed environments. Omni-channels. Artificial Intelligence.