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A Conversation with CX Expert, Shep Hyken – How to Meet Today’s Sky-high CX Expectations

Comm100

They discussed why and how CX expectations have grown so high, what brands can do to meet these demands, and Shep’s opinion on the future of CX. And here we are in 2022, and that’s exactly what’s been happening.”. This blog recaps the best bits from this conversation. That’s what it’s about.”.