Kustomer

AUGUST 26, 2022

As of last year, there were 850,000 active podcasts with over 48 million total episodes in all of 2021, a 20% increase from 2020. Experience This! Customer retention expert Joey Coleman and social media expert Dan Gingiss host this lively podcast. The Chief Customer Officer Human Duct Tape Show.

Customer Experience 105

Customer Experience Chief Customer Officer Competitive Advantage 2014 105

TechSee

JUNE 16, 2022

Jim Iyoob, Chief Customer Officer at Etech Global Services. His Customer Service Foundations course was LinkedIn’s most-watched customer service course in the world in 2021! Shep Hyken, Chief Amazement Officer at Shepard Presentations. Jeanne Bliss, Founder and CEO at Customer Bliss.

Customer Service 251

Customer Service Contact Center 2022 Magazine 251

SmartKarrot

JANUARY 5, 2022

Irit is an immaculate Customer Success Strategist who balances strategic thought-leadership with hands-on tactical management to create rapid results. She’s been a key figure in the CS industry, by shaping Customer Success methodologies and best practices used today. Irit is also the Chief Customer Officer & CEO at CSM Practice.

Customer Success 23

Customer Success 2022 Chief Customer Officer B2B 23

SmartKarrot

MARCH 8, 2022

Focused on customer happiness, Anika is passionate about developing and maintaining good relationships with customers. She has helped several companies grow and scale their business by developing streamlined customer success processes and successful customer retention strategies. Anita Toth. Catherine Blackmore.

2022 21

2022 Customer Success Chief Customer Officer Customer Centricity 21