Kustomer

AUGUST 12, 2022

And with the surge in to-go and delivery orders via digital platforms, restaurant brands were forced to transform to meet the demand and keep their customers happy. The urgent shift revealed which brands made long-term investments in digital customer experience (CX) and those still struggling to keep up.

Customer Experience 98

Customer Experience Loyalty Customer Journey Touchpoint 98

SurveySparrow

SEPTEMBER 20, 2021

Customer Satisfaction Score (CSAT). User experience feedback. Customer journey mapping. Pricing : InMoment offers custom pricing for all its plans with the option to book a demo. Customer action monitoring. Health scores for customers. Customer profiling. Automation of customer journeys.

2021 52

2021 Management Multi-Channel Omnichannel 52

TechSee

MARCH 10, 2021

With so much more of our lives online, companies are prioritizing the need to deliver engaging, frustration-free online experiences for their customers. Remote visual engagement platforms can help companies achieve this goal at every point of the customer journey. Helping customers from afar is nothing new.

Customer Service 109

Customer Service Demo Engagement Customers 109

West Monroe

MAY 24, 2022

Peloton’s 2021 shareholder return of -76 percent was the lowest of NASDAQ’s 300 Index. Online and offline experiences are fluid and connected. Peloton earned a deeply engaged and loyal following through excellent user experience and exceptional content. But nothing stays gold forever.

Financial 98

Financial 2022 Leadership Apparel 98

West Monroe

MAY 24, 2022

Peloton’s 2021 shareholder return of -76 percent was the lowest of NASDAQ’s 300 Index. Products & Experiences Online and offline experiences are fluid and connected. Peloton’s progress Peloton earned a deeply engaged and loyal following through excellent user experience and exceptional content.

Financial 52

Financial 2022 Leadership Apparel 52