2021 Customer Relationship Management Roadmap Technology 
ViiBE Blog
JULY 22, 2022
If you’re like most marketers and salespeople, you rely on your CRM (Customer Relationship Management) to help manage your sales pipeline and keep track of your contacts. Your CRM system is a powerful tool that can help your business to manage its customer data more effectively. How do you get the most out of it?
SmartKarrot
JANUARY 5, 2021
Without further ado, here is presenting to you our Top 50 Customer Success Influencers for 2021. Proclaimed as the Customer Success growth expert, consultant, and thought leader, Lincoln is a customer-centric growth mastermind. For years now, he has been placed amongst the world’s best Customer Success coaches.
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ChurnZero
JANUARY 8, 2021
With their visibility elevated, Customer Success leaders stepped up to carry the weight of their fellow revenue-driven teams and prove their value within the broader organization. Staci Satterwhite, Chief Customer Officer, Khoros. Charlie Harvey, Vice President of International Customer Success, Zappi.
Call Experts
APRIL 8, 2024
This customer-centric approach fosters customer loyalty, advocacy, and positive word-of-mouth, offering a competitive edge. Identifying Opportunities for Improvement The customer journey is a roadmap for businesses to identify areas to improve the customer experience.
ViiBE Blog
AUGUST 18, 2021
Creating a customer-centric business strategy. CRM , Customer experience. August 18, 2021. It is crucial to identify customer expectations and figure out how to exceed them to create a customer-centric business. Identifying customer expectations. 26 August 2021. 25 August 2021. 24 August 2021.
Call Experts
JULY 13, 2023
This customer-centric approach fosters customer loyalty, advocacy, and positive word-of-mouth, offering a competitive edge. Identifying Opportunities for Improvement The customer journey is a roadmap for businesses to identify areas to improve the customer experience.
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