TechSee

AUGUST 14, 2023

If you missed the 2022 list, you can check it out here. Adrian Swinscoe, Customer experience advisor, author, speaker Adrian is a huge fan of organizations that do great things for their customers and has been helping many achieve their own level of greatness for over 25 years via consulting, writing, speaking workshops, and advisory work.

2023 207

2023 Customer Service Contact Center Customer Centricity 207

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

2022 21

2022 Customer Success Chief Customer Officer Customer Centricity 21

Pointillist

OCTOBER 22, 2018

These algorithms provide all the auditory cues that you need to reveal valuable insights from customer feedback, so you can take action to improve customer experience throughout the customer journey. By 2022, your personal device will know more about your emotional state than your own family.” — Gartner.

Measurement 40

Measurement Customer Experience Net Promoter Score Hotels 40