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Top 10 Customer Success Trends For 2021

SmartKarrot

Over 40% of the customer interactions will be automated via AI and MI by 2023. With the customers in the driver’s seat, it is wise for the businesses to commence and integrate customer-centric philosophy across every sector. The data-driven insights will further: Upscale customer success initiatives.

2021 8
article thumbnail

Top 10 Customer Success Trends For 2021

SmartKarrot

Over 40% of the customer interactions will be automated via AI and MI by 2023. With the customers in the driver’s seat, it is wise for the businesses to commence and integrate customer-centric philosophy across every sector. The data-driven insights will further: Upscale customer success initiatives.

2021 8