CSM Magazine

JANUARY 17, 2024

In 2023, HubSpot Blog conducted a study entitled The State of Video Marketing in 2023. Certain others such as Reddit or Pintrest are less preferred and don’t offer as much ROI. The ideal video provides a space to present your brand values.

Communication 52

Communication 2023 Social Media Travel 52

BirdEye

MARCH 11, 2024

Here’s an example of when we used an event-specific for Birdeye’s first virtual event, Birdeye View 2023. This encourages customers to share their content with a branded hashtag, which can boost engagement and provide authentic promotional material. How to connect with your audience through hashtags?

Social Media 71

Social Media Events Connections Engagement 71

BirdEye

DECEMBER 8, 2023

billion in 2023 alone. This precision enhances the effectiveness of your marketing for carpet cleaners, driving the ROI. Regularly analyzing your performance is the key to getting the ROI on your carpet cleaning marketing efforts. Ensure consistency, creativity, and a customer-centric approach to make your brand stand out.

Marketing 58

Marketing Social Media Advertising B2B 58

SmartKarrot

SEPTEMBER 25, 2020

Over 40% of the customer interactions will be automated via AI and MI by 2023. You have to nurture the customer’s ambitions, modify your delivery accordingly, and proactively improve your brand value. Assist CS teams to demonstrate ROI. The Foremost Priority will be Proactive Engagement.

2021 8

2021 Customer Success Customer Journey Mapping Net Promoter Score 8

SmartKarrot

SEPTEMBER 25, 2020

Over 40% of the customer interactions will be automated via AI and MI by 2023. You have to nurture the customer’s ambitions, modify your delivery accordingly, and proactively improve your brand value. Assist CS teams to demonstrate ROI. The Foremost Priority will be Proactive Engagement.

2021 8

2021 Customer Success Customer Journey Mapping Net Promoter Score 8