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CCaaS Trends: The Evolution of Cloud Contact Centres

Lumoa

JUNE 23, 2021

Moreover, the sector has been forecast to surpass a gross addressable market of $50 billion by 2025. While these solutions will have the same ambition, CCaaS will focus on managing customer interactions intelligently by connecting to cloud-based applications that are chargeable on a monthly basis.

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Contact Center Omnichannel Social Media 2025 83
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Top 30 SaaS Companies in India

SmartKarrot

JANUARY 18, 2022

A report from Bain & Company predicted that “Indian SaaS companies will reach $30 billion in revenue by the year 2025”. The real-time data provided by VTION provides valuable insights that help marketers and advertisers understand customer behaviors. India has seen exponential growth in SaaS investments in the last decade.

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2011 E Commerce E-support 2008 11
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