CSM Magazine
MAY 16, 2023
To achieve this, fintech companies should look to refine three key pillars of their customer support stack, including brand recognition, voice of the customer, and service quality. This confirms that quality customer service and brand recognition go hand in hand. billion between 2022-2026.
Lumoa
SEPTEMBER 11, 2023
It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer experience is a wide-ranging phenomenon that comes to life the moment a potential consumer becomes aware of a brand. Every aspect of the customer experience is carefully considered in Lumoa.
Lumoa
SEPTEMBER 11, 2023
It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer experience is a wide-ranging phenomenon that comes to life the moment a potential consumer becomes aware of a brand. Every aspect of the customer experience is carefully considered in Lumoa.
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