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Optimove 2023 Year-end Letter to Stakeholders 

Optimove

In addition, we are honored by our partners, employees, and investors who have been instrumental in helping Optimove create the first Customer-Led Marketing Platform to uphold our promise: to unleash brands’ full potential so they can gain their customer’s loyalty for life. It is encapsuled by our clients’ testimonials here.

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Delighted's retail customer experience guide for 2020 and beyond

delighted

According to the Washington Post, 75,000 brick and mortar stores are expected to close by 2026. Customer loyalty and retention. Identifying who the promoters of your business are can help influence marketing, sales, and other business decisions. The current state of retail 2019: customer experience reimagined.

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Why Every SaaS Company Should Invest in Customer Success

SmartKarrot

It has a huge market size of USD 158 Billions in 2020 and is expected to grow to USD 307 Billions by 2026. Through this, companies can build customer loyalty and customer advocates. This is measured through Net Promoter Score (NPS). Companies with a high NPS score have a greater authority in their niche.