CSM Magazine

JANUARY 5, 2022

The quality of your customer service plays a pivotal role in making or breaking your brand. The good news is technology is helping brands meet this challenge with Artificial Intelligence (AI). . As per Hubspot’s research, about 93% of customers return to brands with outstanding customer service. Multi-channel Live support.

2022 52

2022 Customer Service 2027 Multi-Channel 52

SurveySparrow

NOVEMBER 9, 2020

The global human resource management market is expected to reach USD 38.17 billion by 2027. Yes, that’s the popularity of HR tools and HR management software among modern millennial users. From recruiting, onboarding process to taking feedback, HR management software automates everything!

Management 59

Management Feedback Multi-Channel 2027 59

LiveChat

JULY 24, 2018

They have the power to evangelize and grow your brand organically to the next level. Brands need to rethink ways to win customers and create better connections with them. In order to process such data through a single channel, business organizations are looking towards the cognitive solutions. Campaign management ?

Customer Experience 28

Customer Experience 2027 Multi-Channel Social Media 28

West Monroe

MARCH 1, 2023

Yearly revenue for medical devices is expected to surpass $580 billion by 2027 as industry advancements and demand continues to grow.

Management 52

Management Healthcare Hospitality 2027 52