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Top 5 AI-driven Customer Service Trends To Watch in 2022

CSM Magazine

Recently, Verified Market Research concluded that up to 2027, the Conversational AI space would surge exponentially and reach a valuation of $18.02 With the help of NLP, many businesses have opted for quick email framing based on previous communications to save precious time. Multi-channel Live support.

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Top 10 HR Management Software | HR Tools

SurveySparrow

billion by 2027. With an HR metrics dashboard , they can understand how well your employees developed their knowledge, skills, communication, during their employee journey. . Share Across Various Channels: This HR management software allows you to share surveys across multiple channels. Efficient team communication.