CSM Magazine

JANUARY 5, 2022

Recently, Verified Market Research concluded that up to 2027, the Conversational AI space would surge exponentially and reach a valuation of $18.02 Multi-channel Live support. With the introduction of AI in a plethora of communication channels, it has become easier to identify customer concerns and provide immediate support.

2022 52

2022 Customer Service 2027 Multi-Channel 52

SurveySparrow

NOVEMBER 9, 2020

billion by 2027. Share Across Various Channels: This HR management software allows you to share surveys across multiple channels. The slack app syncs with mobile operating systems and desktops keep the workforce connected over various platforms. Multi-Channel Access. Support employee efficiency.

Management 59

Management Feedback Multi-Channel 2027 59

LiveChat

JULY 24, 2018

Brands need to rethink ways to win customers and create better connections with them. By harnessing the power of cognitive technologies, companies can generate valuable connections with customers. In order to process such data through a single channel, business organizations are looking towards the cognitive solutions.

Customer Experience 28

Customer Experience 2027 Multi-Channel Social Media 28

West Monroe

MARCH 1, 2023

Yearly revenue for medical devices is expected to surpass $580 billion by 2027 as industry advancements and demand continues to grow. For a fix, manufacturers must digitize and integrate these disparate systems to provide a single source of truth that leverages inventory data.

Management 52

Management Healthcare Hospitality 2027 52