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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations. What type of customer support do you require?

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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations. What type of customer support do you require?

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Crush your sales goals with affiliate marketing

BirdEye

According to a marketing industry report released in 2022, the affiliate marketing industry grew by 47% between 2018 and the end of 2021. This industry is slated to continue to grow, with recent projections predicting that the affiliate marketing industry is likely to grow from $13 billion in 2022 to $15.7 billion by 2023.

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3 Emerging Ecommerce Trends to Keep an Eye on in 2021

Oracle

Instagram Checkout made waves in late 2020 with its emphasis on ecommerce in one of the most popular social media networks in the world. As a whole, the global impact of social commerce is predicted to grow at a rate of 30% per year between now and 2027, blossoming into a $600 billion market over the course of the next five years.

2021 102
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How to Deliver Outstanding Customer Experience Using Cognitive Solutions

LiveChat

This new venture will enable businesses to gain intelligence in real-time , have a single view of consumers across channels, segment customers based on their purchase history, demographics etc, and roll out targeted offers to a wider set of buyers. A lesser probability of customer annoyance ? Customer segmentation ?