CSM Magazine

JANUARY 5, 2022

The good news is technology is helping brands meet this challenge with Artificial Intelligence (AI). . To make this task even simpler, brands can use AI-driven customer service technology. Recently, Verified Market Research concluded that up to 2027, the Conversational AI space would surge exponentially and reach a valuation of $18.02

2022 52

2022 Customer Service 2027 Multi-Channel 52

SurveySparrow

NOVEMBER 9, 2020

The global human resource management market is expected to reach USD 38.17 billion by 2027. Yes, that’s the popularity of HR tools and HR management software among modern millennial users. From recruiting, onboarding process to taking feedback, HR management software automates everything!

Management 59

Management Feedback Multi-Channel 2027 59

LiveChat

JULY 24, 2018

By harnessing the power of cognitive technologies, companies can generate valuable connections with customers. In order to process such data through a single channel, business organizations are looking towards the cognitive solutions. Campaign management ? The flow will be natural and intuitive in this case.

Customer Experience 28

Customer Experience 2027 Multi-Channel Social Media 28

West Monroe

MARCH 1, 2023

Yearly revenue for medical devices is expected to surpass $580 billion by 2027 as industry advancements and demand continues to grow.

Management 52

Management Healthcare Hospitality 2027 52