2028 Connections Customer Retention Social Media 
ShepHyken
SEPTEMBER 10, 2023
.” I’m intrigued by the article as it claims that one way to attract and retain these customers is through visual imagery. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Connect with Shep on LinkedIn.
BirdEye
JANUARY 16, 2024
Customer relationship management (CRM) integration is about connecting your CRM software with other key systems in your organization, like your website, email platforms, or customer service tools. You’ll learn about the benefits and advantages of Birdeye platforms and how they can improve customer retention strategies.
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