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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

JULY 24, 2023

– By automating contact centers and warehouses, retailers are able to provide quicker and more efficient service to customers. Embracing Automation and Self-Service Amid Staffing Shortages A trend that’s gaining traction in the retail industry is the ability to maintain top-notch service even with a smaller workforce.

Retail 52
Retail 2023 Customer Experience E Commerce 52
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

JULY 20, 2023

Retailers can automate contact centers and warehouses, enabling quicker and more efficient service. Use similar image An interesting stat from Statista forecasts the global market of such virtual fitting rooms would climb up to 15 billion USD by 2029. These are called smart fitting rooms.

Retail 52
Retail Feedback 2023 Social Media 52
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