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5 Top Customer Service Articles of the Week 8-15-2022

ShepHyken

by Melissa Henley. Shep Hyken is a customer service expert, professional speaker, and New York Times bestselling business author. Each week I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. We Listen to Our Customers. Want to know why?

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5 Top Customer Service Articles of the Week 11-7-2022

ShepHyken

If You Don’t Love Your Customers, Someone Else Will by Melissa Henley. The author plays off of Gary Chapman’s international bestselling book, “The Five Love Languages,” and applies the ideas to our customer relationships. Here are my top five picks from last week. CMSWire) Can you power an organization with love?

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