Remove Average Handle Time Remove Customer Change Remove Insights Remove Voice of Customer
article thumbnail

Learning to Adapt in an Ever Changing Market With Nate Brown

Kustomer

Gabe and Nate provide valuable insights on change management and how companies can evolve and thrive in the new market. The Need for a CX Change Coalition. Customer service is still a relatively new department and career path. As the market and customer changes, companies change. Gabe Larsen: (03:52).