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Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

JULY 31, 2017

We see innovation happening in service, and those officers have very senior titles and very broad responsibilities. I travel to Japan, to Europe, and I see this innovation happening across all segments across the globe. Because he had sent me an SMS the last time, there was a record of it. Absolutely.

Innovation 42
Innovation Average Handle Time Magazine Contact Center 42
article thumbnail

Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

JULY 31, 2017

We see innovation happening in service, and those officers have very senior titles and very broad responsibilities. I travel to Japan, to Europe, and I see this innovation happening across all segments across the globe. Because he had sent me an SMS the last time, there was a record of it. Absolutely.

Innovation 40
Innovation Average Handle Time Magazine Contact Center 40
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