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5 Top Customer Service Articles For the Week of December 26, 2016

ShepHyken

DECEMBER 26, 2016

Customer analytics allow brands to deeply understand their customers and how they are changing, so they can adapt to evolving customer demands. Building lasting customer loyalty requires a multifaceted analytical approach. My Comment: How do you turn the average customer into a lifetime customer?

2016 83
2016 Article Chief Customer Officer Customer Service 83
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author. Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Website : [link]. LinkedIn : [link]. Website : [link]. LinkedIn : [link].

2020 132
2020 Customer Experience Magazine Consulting 132
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