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The 12 Best Customer Service Software Tools for 2022

Kustomer

JUNE 27, 2022

Types of Customer Support Software What Are the Key Technology Components of Customer Service? Customer service software encompasses a range of tools that gather, organize, manage, analyze, respond to, resolve, and report on, as well as unify all aspects of a brand’s customer support. Types of Customer Support Software.

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The history of the search engine: from index cards to the AI chatbot

Inbenta

NOVEMBER 13, 2017

Eventually, libraries settled on the Dewey Decimal System which organized all books by subject, author and title – one which is still in place across libraries today. Index cards were first popularized by Carl Linnaeus to classify more than 12,000 species of plants and animals. Interested in finding out more?

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