Remove Brand Values Remove Consumers Remove E-support Remove Poor Customer Service
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What Is Brand Perception, How to Measure It & 4 Examples

BirdEye

Brand perception refers to how consumers view, think, and feel about a company and its offerings. Brand perception is subjective and can be influenced by consumer expectations, preconceived notions, and a company's reputation. It shapes consumer behavior and impacts a brand's success.

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How to Chat With Customers Online: 9 Effective Tips for Customer Support

ProProfs Chat

Your customer support operators need to know how to chat with customers online to keep them hooked with your brand. In this post, we aim to cover nine amazing online chat tips to help your business reduce 67% of customer churn and increase acquisition. 9 Amazing Tips on How to Chat With Customers Online.