ShepHyken

OCTOBER 13, 2017

After those dozens of doomsday opinion posts, we’re now seeing that offline retail is definitely not dead. Retailers can make it happen by rewarding customers for actions that have nothing to do with the purchase but have solid ties to their brand and brand values. Is your brand eco-focused?

Customer Centricity 74

Customer Centricity Loyalty E Commerce Loyalty Programs 74

Joe Rawlinson

JULY 24, 2019

In this day and age, where cut-throat competition is rife, brand loyalty is as elusive as a dream. From expeditious customer service and product quality to brand values and convenience, there are a host of factors that influence customer satisfaction. Customer Reward Programs. This practice has a lot of merits.

Loyalty 107

Loyalty Sales Rewards Programs Customer Retention 107

Currency Alliance

JULY 24, 2018

“I’m a member of loyalty programs with two different airline alliances: One World, and SkyTeam. With both alliances, I’ve encountered problems with the name in my passport not quite matching up with the name in my rewards program account. After a real battle, we were finally moved to a brand new flat. Seems like a win?

Travel 40

Travel Airlines Customer Experience Hotels 40