The Need for Customer-Friendly Authentication Alternatives to Vulnerable One-Time Passcodes
CSM Magazine
JUNE 10, 2022
What’s more, 39% of consumers say they will never go back to a merchant that declines a transaction — leading to a significant loss in lifetime customer value. And 28% say they will report their negative experience on social media, potentially influencing other prospective customers as well. About the Author.
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