Brands Customer Service Strategies Customer Service Training Rewards Programs 
ShepHyken
JANUARY 26, 2022
Because many times I leave my name and phone number in the comment section for the company or brand to call me. He was emailing everyone who is a member of the MyWalgreens rewards program. You must let your customers know you are listening to them! . And this probably won’t surprise you … they never do! .
ShepHyken
MAY 30, 2022
Each week I read many customer service and customer experience articles from various resources. This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. Yet 44% of companies say they’re more keenly focused on customer acquisition and just 16% on retention. Here are three ways to adjust.
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