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Does America run on “Dunkin’ Donuts”?

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Brands Keys Customer Loyalty Engagement Index sets Dunkin’ Donuts as number one in customer loyalty for the coffee category. The coffee category included ratings on consumer preferences, the consistency of meeting customer expectations for taste, quality, service, and brand value.

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5 Ways Conversational AI Can Help Your Restaurant

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Here are 5 ways that conversational AI can be helpful to transform your guest experience strategy: 1. Giving your guests an easy and stress-free way to order their food is crucial. Rewards programs. Your guests are loyal, so give them attention they deserve! Digital Ordering and management.