Myra Golden

JUNE 2, 2016

. ——————————————————————– Key Take-aways: Learn exactly what it takes to restore customer confidence and regain goodwill after a service failure. Myra Golden. Myra Golden Media. Phone: 918-398-9368.

Customer Service Training 40

Customer Service Training Workshop Magazine Social Media 40

Myra Golden

JUNE 2, 2016

. ——————————————————————– Key Take-aways: Learn exactly what it takes to restore customer confidence and regain goodwill after a service failure. Myra Golden. Myra Golden Media. Phone: 918-398-9368.

Customer Service Training 40

Customer Service Training Workshop Magazine Social Media 40

Myra Golden

DECEMBER 9, 2016

How to Deliver Bad News to a Customer: The 3 keys doctors use to give bad news – So your employees can deliver bad news with confidence and without fear of negative backlash. Complaint Handling – So your employees can handle problems in such a way that they completely restore customer confidence after a service failure.

Customer Service 53

Customer Service Customer Service Training Customer Confidence Customers 53

Myra Golden

DECEMBER 9, 2016

How to Deliver Bad News to a Customer: The 3 keys doctors use to give bad news – So your employees can deliver bad news with confidence and without fear of negative backlash. Complaint Handling – So your employees can handle problems in such a way that they completely restore customer confidence after a service failure.

Customer Service 53

Customer Service Customer Service Training Customer Confidence Customers 53