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Guest Post: Trends of Customer Service in 2023

ShepHyken

The last three years have demonstrated the importance of strong customer support systems, as customers lean heavily on organizations for assistance in times of rapid change and uncertainty. But by prioritizing exceptional customer service, organizations can foster loyalty and drive growth in the years ahead.

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A 2024 Guide to Live Chat Agents Support

Magellan Solutions

But these agents aren’t just ordinary customer service representatives. They’re highly trained and knowledgeable individuals who are well-versed in your products, services, and processes. Benefits of Using Live Chat Agents Live chat agents provide instant and personalized assistance to customers.

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