Call Center Customer Service Representative Customer Service Training E-support 
Magellan Solutions
MARCH 24, 2020
But why outsource your customer support when you can have an in-house team? The advantages of customer service outsourcing far outweigh its disadvantages. Aside from the significant amount you can save from it, it can help you expand your support coverage and scale up your business. The Bank of America.
ViiBE Blog
APRIL 15, 2021
Co-browsing is a recent technology that allows a customer visiting a web page to share their screen in real time with a customer service representative. Co-browsing allows the representative to follow along with the customer as they navigate the website. Co-browsing’s competitive edge. Conclusion.
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