eglobalis

OCTOBER 1, 2017

The CXPA helps customer experience professionals make customer experience management an integral part of how their companies operate and to enable customer experience professionals to embed transformation across their organizations. Workshops of the best CX community around the globe.

Customer Experience Professionals 49

Customer Experience Professionals CEM Customer Experience Events 49

eglobalis

SEPTEMBER 30, 2017

Die CXPA wurde 2011 gegründet und ist die weltweit führende Non-Profit-Organisation für die Weiterbildung und Förderung von Customer-Experience-Managern. Workshops der besten CX-Community der Welt. Vernetzung Ihrer Unternehmung mit den besten Fachleuten und CX-/CEM-Managern. Zugang zu CX-Experten. View our services.

Customer Experience Professionals 49

Customer Experience Professionals CEM Customer Experience 2011 49

Ian Williams

APRIL 29, 2016

Just over four years ago, I wrote a blog post called “ Who owns Customer Experience ?”. The purpose of the post was to attempt to establish the best ‘place’ within the business to ‘house’ the Customer Experience professionals. One tongue-in-cheek argument is to sack all of your customer experience professionals.

Customer Experience Professionals 94

Customer Experience Professionals Telecommunications Customer Journey Mapping Brands 94