Chief Customer Officer Communication Customer Base Customer Change 
Kustomer
SEPTEMBER 3, 2020
The Importance of Listening in Every Stage of a Customer’s Journey. Another useful tactic to adapting in a new market is understanding how the customer communicates in various stages of their experience. As the market and customer changes, companies change. Or is our customer base in a state of decline?
ChurnZero
MAY 13, 2022
It can feel like a full-time job just trying to keep up with the latest trends touted among LinkedIn, Slack groups, communities, colleagues, competitors, and the list goes on. They cannot live and die by every single thing that happens to every single customer. They’ll never make it. Refine operations as you go.
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