What it Takes To Be a 5-Star Business with Shep Hyken
Grade.us
NOVEMBER 4, 2018
Shep's a busy guy, but graciously sat down with me long enough to complete this interview on the competitive advantage of delivering a top-notch customer experience, and what it takes to seize it. Carmen: Why do you think customer experience has become such a competitive advantage? Here's how I look at it.
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