Hire People with the Ability to Care: A #MakeMomProud Case Study
Customer Bliss
OCTOBER 30, 2018
In my new Daily Dose video series, I explore the topics that chief customer officers must grapple with on a daily basis. Today’s video is an excerpt from my online course , inspired by my book, Would You Do That To Your Mother? The ability to empathize and be human is now cited as a reason why customers stay or go.
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